Yesterday our two-week priority booking period for the 2018 Summer Season opened for Globe Friends. We received unprecedented demand for tickets to our new season.
Whilst we are delighted with the interest taken in our upcoming season, we would like to sincerely apologise to all our Friends old and new, who were unable to successfully book online yesterday.
Our ticketing system ran at capacity all day and we acknowledge that many of you were unable to book your tickets as only a certain number of people can do so at one time. As web traffic decreases over the next two weeks, you will all be able to log in and access tickets. Please be assured that we have plenty of tickets available for our Friends throughout this two week priority booking period. In recognition of increased online ticket bookings, we are currently working on a complete overhaul of our ticketing set up, due for release in April 2018.
We appreciate that this will do little to comfort those who were left frustrated yesterday, and must ask for your patience at this time. We value our Friends and all our audiences who endeavour to visit us throughout the year.
We understand your frustration and are committed to providing you with the best possible online experience in the future.
Priority booking will remain open until 28 January and we look forward to welcoming you to the Globe in 2018.